Patient Resources
Everything you need before, during and after your visit.
Practical guidance to help you prepare. This is general information only; always follow the specific instructions given by your care team.

General guidance only. Always follow the personalised instructions provided by your care team, especially before and after surgery.
Preparing for your first appointment
A little preparation helps us make the most of your time with the specialist.
- Allow 60–120 minutes; diagnostic tests and dilation take time.
- Bring your current glasses, contact lens details and sunglasses.
- Bring a list of your medications and any previous eye reports or referral letters.
- Do not drive after your appointment if your pupils may be dilated.
- Note down questions you would like to ask.
Eye examination guide
A comprehensive eye examination typically includes several steps.
- A conversation about your symptoms, general health and family history.
- Vision and prescription testing.
- Eye pressure measurement.
- Slit-lamp examination of the front of the eye.
- Dilated examination and imaging of the retina and optic nerve where needed.
Cataract surgery preparation
Your surgical team will give you personalised instructions. Common preparation steps include:
- Attending a pre-operative assessment for measurements and health checks.
- Arranging for someone to accompany you home on the day.
- Following instructions about eye drops and any medications before surgery.
- Avoiding eye make-up on the day of surgery.
LASIK consultation preparation
Accurate measurements depend on a stable cornea.
- Stop wearing contact lenses for the period advised by the clinic before screening.
- Bring previous prescriptions to help confirm stability.
- Allow around two hours, and arrange not to drive afterwards.
Post-operative care information
Recovery instructions are specific to your procedure and will be provided in writing by your care team. General principles include:
- Use prescribed eye drops exactly as directed.
- Avoid rubbing the eye and protect it as instructed.
- Attend every scheduled follow-up appointment.
- Contact the clinic urgently if you experience increasing pain, worsening vision or significant redness.
FAQs
Frequently asked questions
Many patients can book directly. Some insurance plans require a referral from a GP or optometrist — please check with your insurer. (Sample policy: update for the clinic.)
Insurance & billing
SampleThis section contains sample information. Clinics should describe accepted insurers, self-pay options, estimates and payment methods here.
- We will confirm consultation fees when you book.
- Please bring your insurance details and any pre-authorisation reference.
- Written estimates are provided before planned procedures.
- Ask our patient coordinators about payment options.
Patient forms
Downloadable forms will appear here once the clinic supplies final documents. The items below are placeholders.
- New patient registration formPDF · Sample placeholderComing soon
- Medical history questionnairePDF · Sample placeholderComing soon
- Consent to share recordsPDF · Sample placeholderComing soon
- Paediatric patient information sheetPDF · Sample placeholderComing soon
Appointments
Your Journey to Better Vision Starts Here.
Request a consultation with the right specialist. Our patient coordinators will contact you to confirm a suitable time.
